Running a cafe or restaurant is hard work. As an owner, you are always looking to make little differences to ensure that your workplace flows better. A few changes here and there can make a massive difference. Luckily, we have done the research for you and have three ways you in which you can improve your restaurant or cafe when it comes to effectiveness.
Establish A Connection Between The Team
Running a cafe and restaurant means ensuring that there is a consistent flow between your team. The better the connection, the better your team will operate and therefore deliver the work required. This will take time, patience and team-building, but over time it will pay off. Keep the flow simple and effectively so you will be able to guarantee that your workplace runs at its best.
Have A POS System
One of the best ways to maintain records and a easier communication flow in the workplace is to have a POS restaurant system. With a few simple clicks, your attendant/waiter will be able to put in an order and ensures it gets passed onto the cooking team. They will be a simple flow of information, as well as a secure way of record keeping. If there is any confusion or any issues, the orders will be saved on the system to back track. Better yet, management will be able to keep an eye on everything with a collection of orders, records and payments. You will also be able to give your customers some control with waiters having tablet menus in restaurant options. You will be able to hand some control to waiters and therefore ensure a steady flow from the customer to your cooking team.
Keep Roles Separate & Focused
The problem in too many cafes and restaurants is that employees are asked to undertake a variety of roles. And while they might seem good in the long run – so they can be diverse in their work and handle other roles – during the rush and the struggle of it, can weigh the business down. What you need is for your employees to be focused on the job at hand and the way to do that is to ensure they know their roles and stick to them. A barista is a barista. A waiter is a waiter. An attendant at the POS remains there. This will establish a fluent flow in the workplace and avoid you having any issues.